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loser_kids84

I was charged $45 in shipping cost for a tee shirt

This is ridiculous. Firstly,I had to wait like 3-4 weeks for my item. Secondly, I bought a tee-shirt, and paid $40++ for shipping.

Posted on 19-Mar-2009 2:46 PM
Category: Spree Discussion   |   5 replies to comments   |   Report Abuse
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  • oscar.cheryl

    i seriously hope there's an improvement stated over here. If not you will be losing potential customers like myself whois a regular spree-er!

    Posted on 10-May-2009 9:39 AM  |  Report Abuse
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  • cgwteam

    Dear forum members,


    We have resolved the issue with user Loser_Kids84 and implemented the necessary steps to prevent such cases in future.

    If you have any feedback, please do not hesitate to contact us at customerservice@comgateway.com


    Thank you

    ComGateway Customer Service Team

    Posted on 11-Apr-2009 2:31 PM  |  Report Abuse
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  • loser_kids84

    I'm happy to share with everyone that after speaking to upper management, comgateway has taken action to prevent this situation from happening.

    Posted on 23-Mar-2009 8:51 PM  |  Report Abuse
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  • loser_kids84

    no, there was another. but due to the nature comgateway works, they charged me $47 based on the fact that the other person incrurred 9.1kg worth of porducts.

    please be warned fellow spree-ers. comgateway charges your credit card even before you are told of the shipping cost, so you could end up like me, paying $47 worth of shipping, excluding the service fee the company charges, for 1 tee shirt. and i would like to add my tee shirt is not even $40.

    Posted on 20-Mar-2009 10:01 AM  |  Report Abuse
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  • babywhale

    were you the only one in the spree?

    Posted on 20-Mar-2009 9:44 AM  |  Report Abuse
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